The cause and effect diagram is sometimes called a fishbone diagram (because the diagram looks like the skeleton of a fish) or an Ishikawa diagram (after its inventor, Professor Kaoru Ishikawa of Tokyo University). The people involved benefit from shared contributions, leading to a common understanding of the problem. It will help you understand the problem more clearly.īy going through the process of building the diagram with colleagues, everybody gains insights into the problem, alongside possible solutions. The tool can help you identify major causes and indicate the most fruitful areas for further investigation. The ‘effect’ is the problem you are working on, for example ‘waiting time’. It is only by identifying the main causes that you can permanently remove the problem, or reduce the delay.Ī cause and effect diagram is a tool that helps you do this. OCLC 904826764.Cause and Effect Diagram (Fish Bone) What is it and how can it help me?Ĭause and effect analysis helps you to think through the causes of a problem thoroughly, including its possible root causes. Handbook of Lean Manufacturing in the Food Industry. Reliability engineering : a life cycle approach. Failure mode and effects analysis (FMEAs) for small business owners and non-engineers : determining and preventing what can go wrong.
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